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Terms & Conditions

Our policies for courses, workshops, and services

Please read these terms carefully before registering

1. Introduction 2. Services Offered 3. Registration 4. Fees & Payment 5. Cancellations & Refunds 6. Attendance & Behaviour 7. Health & Safety 8. Photographs & Media 9. Exam Centre Policies 10. Intellectual Property 11. Liability 12. Data Protection 13. Complaints Procedure 14. Changes to Terms 15. Governing Law 16. Contact Us

1. Introduction

These Terms & Conditions govern your use of services provided by Blenducate Learning Centre ("we", "us", "our"). By enrolling in our courses, workshops, or exam centre services, you agree to these terms.

2. Services Offered

We provide the following educational services:

3. Registration

Registration Process

1. Complete registration form (online or in-person)
2. Provide required documentation (proof of address, medical information, etc.)
3. Pay registration deposit (non-refundable, credited to first month's fees)
4. Accept these Terms & Conditions

Acceptance

We reserve the right to accept or decline registration based on available spaces and suitability for the programme.

Waiting Lists

If a course is full, you may join a waiting list. No fees are charged until a place becomes available.

4. Fees & Payment

Payment Structure

• Registered Learners (Primary, Tuition, Workshops): Pay monthly via Famly app
• Exam Centre Candidates: Pay in-centre (cash or card accepted)
• Professional Courses: Payment terms specified at registration

Deposits

A non-refundable deposit is required to secure your place. This is credited towards your first month's fees.

Payment Due Dates

Monthly fees are due on the 1st of each month. Late payments may incur a £10 administration fee after 7 days.

Childcare Funding

If you receive government childcare funding (15/30 hours), we will claim directly from your local authority. You are responsible for any remaining balance.

Non-Payment

Failure to pay fees may result in suspension or termination of services. Outstanding balances must be settled before re-enrolment.

5. Cancellations & Refunds

Refund Policy

Our Right to Cancel

We reserve the right to cancel courses or workshops due to insufficient enrolment, staff illness, or facility unavailability. In such cases, you will receive a full refund or credit towards alternative services.

6. Attendance & Behaviour

Attendance

Regular participation in booked sessions is appreciated. Please notify us in advance of absences via Famly app or email.

Behaviour Policy

All students must:

• Respect staff, peers, and centre property
• Follow health and safety guidelines
• Comply with safeguarding policies

Persistent disruptive behaviour may result in suspension or permanent exclusion (with fees refunded pro-rata).

Supervision

• Under-18s: Supervised by qualified, DBS-checked staff at all times during on-site sessions
• Adult Courses: Self-supervised (no childcare provided)

7. Health & Safety

Medical Information

Parents/guardians must disclose relevant medical conditions, allergies, or special needs at enrolment. Failure to do so may compromise student safety.

Emergency Contacts

You must provide at least two emergency contacts and keep them updated throughout enrolment.

Illness Policy

Students showing symptoms of contagious illness should not attend. We will contact you to collect your child if they become unwell during a session.

Safeguarding

All staff are DBS-checked and trained in safeguarding procedures. We follow current government guidance on child protection.

8. Photographs & Media Consent

We may take photographs or videos of students for:

• Internal records (Famly app updates for parents)
• Marketing materials (website, social media, brochures)

Consent Required: Explicit written consent is obtained before using student images publicly. You may withdraw consent at any time by contacting us.

Student Names: Names may be used in internal communications (e.g., Famly app). Public use requires separate consent.

9. Exam Centre Policies

External Candidates

Our Ofsted-registered exam centre accepts private candidates for GCSEs, A-Levels, and professional qualifications.

Exam Regulations

Candidates must comply with:

• Awarding body regulations (e.g., Pearson, AQA)
• JCQ (Joint Council for Qualifications) conduct guidelines
• Centre-specific exam day procedures

Malpractice

Cheating, plagiarism, or disruptive behaviour may result in disqualification and a permanent ban from the exam centre.

Results & Certificates

Results and certificates are issued by awarding bodies according to their timelines. We are not responsible for delays beyond our control.

10. Intellectual Property

All course materials, worksheets, and proprietary content are owned by Blenducate Learning Centre. You may not:

• Reproduce or distribute materials without written permission
• Use materials for commercial purposes
• Share access credentials (e.g., GCSEPod logins) with non-enrolled students

11. Liability

Our Responsibility

We take reasonable care to ensure student safety and deliver quality education. However, we are not liable for:

• Personal belongings lost or damaged on-site
• Injuries resulting from student negligence or disregard of safety rules
• Exam results or academic outcomes

Your Responsibility

Parents/guardians are responsible for:

• Ensuring accurate enrolment information is provided
• Collecting students promptly at session end times
• Informing us of changes to contact details, medical needs, or circumstances

Insurance

We maintain public liability insurance. Parents should ensure personal belongings are covered by their own insurance.

12. Data Protection

We process personal data in accordance with our Privacy Policy. By enrolling, you consent to necessary data processing for educational services delivery.

13. Complaints Procedure

If you are dissatisfied with our services:

14. Changes to Terms

We may update these Terms & Conditions periodically. Changes will be communicated via email, Famly app, or our website. Continued use of our services constitutes acceptance of updated terms.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of English and Welsh courts.

16. Contact Us

For questions about these Terms & Conditions:

Book Free Consultation WhatsApp Us 0121 716 2637